Terms of Use

Last Updated: 2025

Welcome to Serenory. By using this platform, you agree to the terms below, created to keep your experience safe, respectful, and meaningful.

What Serenory Offers

Serenory provides gentle conversational presence — through text, voice, or video — designed to bring ease, clarity, and human warmth.

Our Companions offer listening, steadiness, and emotional presence. They do not provide therapy, diagnosis, crisis support, or professional advice.

Using Serenory

By joining Serenory, you agree to:

  • Be at least 18 years old
  • Engage respectfully with Companion Guides
  • Use the service in good intention
  • Refrain from harmful, abusive, or inappropriate behaviour
  • Not request clinical or medical guidance

Bookings & Payments

  • Sessions are prepaid through secure providers (Stripe or PayPal)
  • Pricing is shown clearly before booking
  • A confirmation email is sent for every session

What You Can Expect From Us

Companions will:

  • Meet you with presence and confidentiality
  • Offer calm, attentive listening
  • Maintain boundaries that keep the space gentle and safe

Your Responsibilities

You are responsible for:

  • Keeping your login details secure
  • Ensuring your device and internet are functioning
  • Using Serenory with respect and honesty

Important Note

Serenory is not a crisis service. If you feel unsafe or in danger, please contact emergency services in your location.

Contact

For general inquiries: hello@serenory.co