Privacy Policy

Last Updated: 2025

At Serenory, your privacy is treated with quiet respect. Everything you share is held with care, confidentiality, and dignity.

Information We Collect

We ask for only what supports your experience:

  • Your name and email for booking confirmation
  • Secure payment details processed through trusted partners
  • Session preferences
  • Light usage data for improving the platform

We never record sessions or store personal conversations.

How Your Information Is Used

Your information is used solely to:

  • Create and support your account
  • Deliver secure payments
  • Host your session format
  • Maintain platform stability
  • Send confirmations and updates

How We Protect Your Information

Your information is protected through:

  • Encrypted systems
  • PCI-compliant payment processors
  • Strict minimal access policies
  • Commitment to never share or sell your data

Trusted Service Partners

We partner with secure providers — hosting, payments, and security — who comply with global standards. They receive only what is required.

Your Choices and Rights

You may request to:

  • View your account information
  • Correct or update your details
  • Request deletion
  • Close your Serenory account

We respond with care and clarity.

Contact

For privacy questions: hello@serenory.co